Terms

Movea is provided by B2X ApS, CVR 46399250, Sofienhøjvej 10, 3. th., 2300 København S. These terms apply when you create an account, pay for Movea or otherwise use our service. By using Movea you accept the terms.

Movea is software for moving companies and is sold only to businesses. The service is delivered as a subscription via app.movea.dk and associated systems.

What is written on movea.dk is a description of Movea and an invitation to get in touch. It is not a binding offer. The agreement is entered into when your subscription has been set up and confirmed by us.

Questions about the agreement go to [email protected].

Movea gives you access to tools for, among other things, quotes, scheduling, crews, vehicles, equipment, time, damage, customers and invoicing, plus an app for the crew in the van.

We develop the product continuously. Features may change, improve or be withdrawn, as long as the service can still be used for its main purpose. For material changes we will inform you in an appropriate way.

Features we refer to as planned or on the way, on movea.dk or elsewhere, are not part of the agreement. We do not guarantee that they will be delivered, what they will look like, or when.

We aim for high uptime but do not guarantee uninterrupted availability. Planned maintenance and unforeseen disruptions can occur.

You are responsible for your account, for the details being correct, and for keeping passwords and two-factor login confidential.

You decide who gets access within your company. Each person who logs in counts as a user. You are liable for what your users do in the system.

You may not share a login between people to get around the per-user price, and you may not give access to unauthorised parties.

The list price for Movea is €17 per user per month for the first 15 users. From user 16 the price is €13 per user. The office and the crew in the van pay the same price. Everything in the system is included in the per-user price, including the integration with e-conomic and Dinero.

Prices are in euro and exclude VAT unless otherwise agreed in writing. New customers have a free trial of 14 days, counted from the day the company is set up in Movea, and only pay for the days after it. The subscription starts when you register a payment card or otherwise start it in Movea. If no subscription has been started when the trial ends, you can still see and download your data, but not create or change anything until the subscription is started. Payment is made monthly in arrears unless otherwise agreed: on the 1st of each month you are charged for the month that has passed, based on the number of users you had day by day. The amount is charged to the payment card you have registered, and you receive an invoice by email. The price that applies to you is the one stated in your subscription.

We may change prices with at least 30 days’ written notice. The change applies from the next period after the notice. If you do not accept the change, you can cancel with effect from the end of the period you have paid for. A campaign price we have confirmed in writing is not changed during the confirmed period.

Moving companies that book a demo and set up a subscription before 1 January 2027 pay €0 for Movea until 1 January 2027. This is a binding offer from us. It covers every user and everything in the system, including integration with e-conomic and Dinero.

We don't ask for a payment card during the free period, and there is no lock-in. If you cancel the subscription before 1 January 2027, it ends without payment.

If you continue after 1 January 2027, the early bird price applies for 12 months from 1 January 2027, which we confirm in writing when you set up the subscription (see “Early bird and campaigns”). After that, the list price in force at that time applies. We will write to you before the first paid period begins.

We may close the offer to new sign-ups before 1 January 2027 with notice on movea.dk. Companies that have already set up a subscription keep the free period until 1 January 2027. The offer cannot be transferred to others.

The early bird scheme on movea.dk is a statement of intent made without obligation, cf. section 9 of the Danish Contracts Act, and is not a binding offer. It is aimed at moving companies that have booked a demo before launch. Booking a demo does not commit either you or us to entering into an agreement.

The price we are working to be able to offer is €13 per user per month for the first 15 users and €10 per user after that, for 12 months from the day the subscription starts — for companies on the free period, from 1 January 2027. After that, the list price in force at that time applies.

The price is only agreed once we have confirmed it to you in writing, in connection with you setting up a subscription. Until then we may change, limit or close the scheme. Being put on the list for the scheme does not entitle you to the price. A price we have confirmed in writing applies as agreed.

Early bird and other campaigns cannot be transferred to others and cannot be combined with other discounts, unless we have agreed it in writing. The free period until 1 January 2027 can be combined with early bird.

There is no lock-in. You can cancel the subscription at any time in Movea. The cancellation takes effect at the end of the month in which you cancel: the subscription runs the month out, and you pay for that whole month, unless otherwise agreed in writing. Until the end of the month you can undo the cancellation.

Once the cancellation has taken effect, you can no longer create or change anything, but you can still see and download your data until it is deleted under the section Data on termination. As long as the data has not been deleted, you can start the subscription again and then pay from that day.

The subscription is paid with the payment card you have registered. If the card expires and you have not registered a new one, we can no longer collect payment, and we may then end the subscription with effect from the end of the month in which the card expires. We notify you by email before the card expires, and again if the subscription is ended for that reason. If you register a new card before the ending has taken effect, the subscription continues unchanged. The ending does not change that you must pay for the time the subscription has run.

We may close or restrict access in the event of non-payment, serious misuse, material breach, or where it is necessary for security reasons. We try to give you notice where that is reasonable.

When the subscription ends, for whatever reason, your data stays in Movea, where you can still see and download it, but not create or change anything. You can also have your data delivered in a structured, commonly used and machine-readable format by writing to [email protected].

The account owner can at any time, also while the subscription is running, ask for the company to be deleted: all your data and the user accounts that are not attached to another company in Movea. The request is confirmed with the account owner's password, and we confirm it by email. Nothing is deleted straight away: we delete your data from the active systems once 60 days have passed from the request, and until then you can withdraw the request in Movea or by writing to us. Backups are overwritten according to the fixed rotation and no later than 90 days after that. We confirm the deletion in writing.

We do not delete anything in an accounting system you have connected. Invoices that exist only in Movea you must download yourselves before the deletion: they are bookkeeping material that you must keep.

We do not delete data that the law requires us to keep, for example accounting records about your subscription. It is processed only for the purpose and for the period the law requires.

Handover in a format other than our standard export, or assistance in moving data to another system, is something we can offer for payment based on time spent.

You may only use Movea for the lawful operation of your moving business and in accordance with these terms.

• No attempts to break into, overload or circumvent the security of the service.
• No use for spam, fraud or processing of data you do not have the right to process.
• No reverse engineering beyond what mandatory law permits.
• No reselling access to Movea without our written consent.

You own the data you put into Movea. We receive a limited right to process it so that we can deliver, operate, secure and improve the service.

You are responsible for being allowed to enter and process the personal data you put in, including data about your customers and employees.

If we process personal data on your behalf, it is done under our data processing agreement, which you accept together with these terms when you set up a subscription. It is available at movea.dk/en/data-processing-agreement and contains the list of sub-processors, the security measures and the time limits for return and deletion.

Our processing of personal data as a data controller is described in the privacy policy. In the event of a conflict between the terms and the privacy policy regarding personal data, the privacy policy governs that question.

Integrations with accounting systems, today e-conomic and Dinero, are included in the per-user price. They require that you have valid access to the system in question and that you activate the connection yourself.

Integrations we refer to as on the way, for example Billy, are not part of the agreement until they have been put into operation.

We are not liable for errors, downtime or data loss in third-party systems you connect to Movea, beyond the liability that follows from mandatory law.

If you send us suggestions, ideas or feedback, we may freely use them to develop Movea, without payment and without any obligation to you. We do not promise that a suggestion will be built, or when.

Do not send confidential information or personal data about others in a suggestion.

Movea, including software, design, text and trademarks, belongs to us or our licensors. You receive a limited, non-exclusive right to use the service during the subscription period.

You may not copy, rent out or otherwise exploit Movea beyond the permitted use, unless mandatory law gives you the right to do so.

Movea is provided as is and as available. We give no warranty that the service is error-free or meets any particular purpose, beyond what follows from the agreement and mandatory law.

We are not liable for indirect loss, loss of operation, lost profit or loss of data, to the extent the law permits such a limitation.

Our total liability to you under the agreement is, to the extent the law permits, limited to the amount you have paid for Movea in the 12 months before the claim arose.

Nothing in these terms limits liability for intent, gross negligence or anything else that cannot lawfully be disclaimed.

Neither party is liable for failure or delay in performing the agreement where this is due to circumstances beyond the party’s reasonable control which the party ought not to have taken into account when the agreement was entered into and could not reasonably have avoided or overcome.

This includes, among other things, war and mobilisation, terrorism and sabotage, natural disasters, fire, epidemics and restrictions imposed by public authorities as a result of them, strikes and lockouts, including at the party itself, orders and prohibitions by public authorities, failure of the public power or communications supply, extensive outages at a hosting, network or other subcontractor, and cyberattacks that the party could not avert with the security measures that can reasonably be required.

Circumstances at a subcontractor are only force majeure if the subcontractor is faced with an impediment that meets the conditions above and that we could not reasonably have avoided or overcome.

The affected party notifies the other party without undue delay, stating the impediment and its expected duration, and resumes performance as soon as the impediment has ceased. The obligations are suspended for as long as the impediment lasts, and we do not charge for a period in which Movea has been unavailable for more than 72 hours in succession as a result of force majeure.

If the impediment lasts more than 30 days, either party may terminate the agreement in writing without notice. Prepaid fees for the time after the termination are refunded. Force majeure does not release a party from the obligation to pay amounts due for services that have been delivered.

You may not assign your rights or obligations under the agreement to others without our written consent. We do not refuse consent without objective grounds, for example in the event of a restructuring or a sale of your business.

We may assign the agreement to a company in the same group or to an acquirer of all or a substantial part of the business that operates Movea, provided the acquirer takes over all our obligations to you, including under the data processing agreement. We notify you at least 30 days in advance, and you can terminate the agreement with effect from the time of the assignment if you do not wish to continue.

The agreement is governed by Danish law.

Disputes we cannot resolve through dialogue are settled by the Danish courts, with the Copenhagen City Court as the court of first instance, unless mandatory law gives you the right to another venue.

We may update the terms. We give at least 30 days’ written notice of material changes, by email to the account owner or in the product. The version in force is always on this page with a date.

If you do not accept a material change, you can terminate the agreement with effect from the time the change takes effect and have prepaid fees for the remaining period refunded. If you continue to use Movea after it takes effect, the new terms apply.

Changes that are purely linguistic, clarifying or to your advantage, or that follow from mandatory law, may take effect without notice.

Write to [email protected] if you have questions about the terms, the subscription or cancellation.

B2X ApS, CVR 46399250, Sofienhøjvej 10, 3. th., 2300 København S.